Hp application lifecycle management service is not running

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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Information Need Windows 11 help?

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

HP Support Assistant "Application enabling services currently unavailable"

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‎11-03-2020 02:18 PM

HP Recommended Product: Example: Pavilion 590-p1050 Operating System: Microsoft Windows 10 (64-bit)

Error message " Application enabling services currently unavailable " upon launch of HPSA. Instructions say to remove HPSA and reinstall, but HPSA is not listed in "Programs and Features"

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Level 4

Xavier-M

‎11-09-2020 10:29 AM - edited ‎11-09-2020 11:58 AM

HP Recommended

Thank you for your patience. Those of you whose HPSA is working normally, please Do NOT take any further action as you are updated from store directly with v9.6.839.0.

Those of you who are still struggling with this issue:

1. Right-Click on your Windows Stat Menu and click Apps & Features

2. Scroll down until you find HP Support Assistant

3. Click on Uninstall

4. A dialog will appear for "Keep Preferences", Click No

5. Close any browser window that may open up.

Note: If you don’t currently have HPSA installed and are seeing that message " A newer version of HPSA is installed " Please proceed with Step #6 below:

7. Before you click on download HPSA button, press Ctrl+R button on your keyboard to clear any browser cache. Then click on the download button

8. Once downloaded, open the file and continue clicking Next button and let the installation finish. Once installed successfully, you should see a prompt "HP Support Assistant has been installed successfully"

9. Click on your start menu and type: HP Support Assistant or HPSA icon on Desktop and open the app and it should open normally as before.

If any of you see an issue with installation or following the steps above, please let me know here as I will be watching this thread everyday for a while until I feel confident that everyone is now back to normal.

Thank you for the patience as we worked through this issue and sincerely apologize to everyone's inconvenience.